Medical Director, Care Delivery

Role Overview

• Serve as the clinical leader and direct supervisor of our provider network, including NPs, W2 MDs, and 1099 physicians
• Ensure providers are delivering safe, effective, and evidence-based care
• Coach and develop clinicians to perform at a high level in a virtual care environment
• Translate business and operational goals into clinical execution
• Conduct chart reviews, audits, and quality assurance processes to maintain high standards of care
• Lead clinical performance improvement initiatives
• Directly manage and supervise providers
• Establish clear expectations for clinical quality, documentation, patient experience, and productivity
• Provide ongoing feedback, coaching, and performance management
• Lead clinical onboarding and training for new providers
• Build a strong clinical culture centered on quality, accountability, and continuous improvement
• Provide clinical input into product development and care pathways

Requirements

• MD, DO, or NP with active, unrestricted license
• 7+ years of clinical experience, including telehealth or virtual care
• 3+ years of leadership experience managing or supervising providers
• Strong track record of driving clinical quality and provider performance
• Experience working in cross-functional environments with operations and product teams
• Experience in telehealth, digital health, or value-based care models (preferred)
• Experience managing both W2 and 1099 provider populations (preferred)
• Background in developing clinical protocols or care models (preferred)
• Multi-state licensure (preferred)

Benefits

• Health, dental, and vision insurance
• Flexible PTO and work from home options
• Professional development budget
• Support continuing education
• Opportunity to make a meaningful impact on chronic disease management and patient outcomes
• Collaborative, mission-driven culture focused on improving healthcare accessibility and affordability