Facilitating business and functional workshops to gather, analyze, and document requirements
Translating business needs into functional specifications, solution designs, and system configurations
Designing, configuring, customizing, and testing SAP C4C functionalities
Performing issue analysis and root cause investigations
Handling urgent fixes, emergency changes, and transports for high-priority incidents
Ensuring data integrity, consistency, and cleanliness across SAP C4C environments
Coordinating closely with technical teams for scripting, integrations, and complex fixes
Supporting and validating integrations via APIs with external systems
Maintaining and updating functional documentation
Providing ad-hoc user support and functional training to business users.

1+ year of experience in SAP C4C or CRM functional consulting
Work in a hybrid set up (3 days onsite in Alabang, Muntinlupa and 2 days WFH)
Necessary condition
Experience with SAP C4C Sales and Service modules
Experience with Iron Python scripting
Knowledge of API integrations and data flows between SAP C4C and other systems
Experience with incident management change management and transport handling
Ability to work in AMS or support-driven environments
Willingness to work in shifting schedules
Ability to handle on-call or extended support during critical incidents or releases.

Junior SAP C4C Functional Consultant

Key skills