Vice President, Workers' Compensation Programs

Role Overview

• Deliver on the long-term programs strategy and business plan to drive continued profitable growth of assigned programs.
• Forge and maintain strong relationships with external Program Administrators by serving as the primary point of contact and relationship manager with accountability for profit, adherence to underwriting guidelines, effective claims management, financial reporting and data collection analysis.
• Manage new WC program opportunities through entire evaluation and due diligence process.
• Partner with Program Administrators to underwrite WC risks in accordance with underwriting guidelines and portfolio objectives.
• Monitor portfolio performance through defined KPIs to assess mix of business, identify trends, and ensure alignment with underwriting strategy and targets.
• Partner with Internal Audit to conduct underwriting file reviews, ensuring adherence to underwriting standards, sound risk selection, and appropriate pricing discipline.
• Collaborate and build strong partnerships with actuarial, regulatory, claims, legal, and operations for profitable growth and seamless delivery for business performance.
• Influence team by modelling strong relationship building with key stakeholders.
• Create portfolio knowledge sharing and development opportunities for team members.
• Develop, deliver and drive an effective and profitable program strategy to achieve portfolio targets.
• Deliver efficient, accurate and timely management information to support decision-making.
• Perform complex underwriting activities in accordance with all legal and regulatory requirements.

Requirements

• Bachelor's Degree or equivalent
• Demonstrated technical expertise in WC underwriting and pricing within diverse classes of business.
• Strong analytical and critical thinking skills, with thorough attention to detail.
• Strong organizational, planning, documentation, and problem-solving skills.
• Progressive WC experience, reflecting advanced technical competence, sound underwriting judgment, and complex risk evaluation.
• Experience in a national underwriting/portfolio role.

Benefits

• Hybrid Working – a mix of working from home and in the office
• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
• Tuition Reimbursement for professional certifications, and continuing education
• Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community