Define and drive the roadmap across Toolbx’s core platform, ordering, payments, catalog, integrations, and AI capabilities.
Lead discovery, prototype solutions, and ship features from concept to launch.
Own the product surface for Toolbx’s AI-powered ordering automation (AIOA).
Manage and develop a team of 2-3 PMs, from near-peer senior level Group Product Managers to early career Associate Product Managers.
Partner closely with Engineering, Customer Success, Sales, and Design to drive execution.
Design and maintain the operating system for how product work gets done.

8+ years in product management, with meaningful time in complex B2B SaaS or vertical software platforms
3+ years managing PMs, you’ve grown people, not just shipped features
A track record of owning outcomes, not just outputs. You can point to metrics that moved because of decisions you made
Hands-on with AI product development, you know what’s real, what’s hype, and how to ship AI features that earn user trust over time
Experience building AI-assisted workflows for your own team’s operations not just shipping AI features for customers.
Integration fluency, you’ve navigated ERP, payments, or similarly complex third-party ecosystems and know how to scope without blowing up delivery
Strong discovery instincts, you talk to customers regularly and your roadmap shows it
Exceptional written communicator, your specs are clear, your reasoning is traceable, and your executive updates don’t require a decoder ring
Bias for action; discomfort with ambiguity is disqualifying. You make calls with imperfect information and own the results
Systems thinker you see a product org as a set of workflows to be designed and optimized, not just a team to be managed.
Flexibility to travel regularly to interface with our customers at their locations.

Director of Product, AI

Key skills