Multi-unit Leader responsible for the selection and direct supervision of multiple store managers across a district
Communicates performance expectations and ensures all team members understand the impact of their performance on company success
Monitors progress and learning of team members and evaluates performance against standards
Provides leadership, guidance and coaching for all team members through success, opportunities, and skill development
Conducts regular site visits to provide supervision, ensure communication, and to monitor operations and ensure consistency with Company values and business objectives
Assesses district to determine the talent necessary to drive results
Creates and implements action plans to develop or recruit talent
Ensures accuracy of employee data in system records
Ensures a compelling onboarding experience for all team members
Drives technology adoption through active engagement, monitoring, and coaching
Promotes corporate expectations for brand, culture, and performance

Bachelor’s Degree required or comparable job experience
At least 5 years relevant experience
Multi-site business operations experience
Recent 2+ years’ experience managing a multi-site team
Minimum 4 years’ management experience leading department including hiring, developing, motivating, and directing people
Ability to lead others to implement strategies and processes to accomplish business results
Computer literate with advanced proficiency in MS Office and other related business, technology, and communication tools
Advanced presentation skills
Strong problem solving and conflict management skills
Bilingual skills are a plus
Must have a valid Driver’s License and proof of insurability
Preference will be given to candidates that are Diamond Council of America (DCA) certified

District Manager

Key skills