Junior Support Engineer
Szczecin, West Pomerania, Poland
Full Time
1 week ago
No Sponsorship
Key skills
AzureAzure ADEntra IDActive DirectoryJiraConfluence
About this role
Role Overview
- Providing first‑line IT support and handling support tickets
- Supporting our digital workplace, including user onboarding and offboarding
- Managing client devices and user accounts
- Working with Microsoft Entra ID (Azure AD), Active Directory, Intune, and Autopilot
- Supporting application deployment through Intune Company Portal
- Assisting with Office 365 support and troubleshooting
- Working with ticketing and documentation tools such as Jira and Confluence
- Supporting endpoint management and monitoring using NinjaOne
- Collaborating closely with IT Operations and second‑line support when needed
Requirements
- Previous experience in IT support, service desk, or helpdesk roles
- A genuine interest in IT, technology, and user support
- Basic to good knowledge of: Microsoft Entra ID (Azure AD)
- Active Directory
- Microsoft Intune & Autopilot
- Office 365
- Experience with Jira, Confluence, and NinjaOne is considered a strong plus
- Experience with client installations, patch management, and basic troubleshooting
- Languages: English – professional working proficiency
- Polish – fluent
Tech Stack
- Azure
Benefits
- A friendly and collaborative team culture
- The opportunity to learn from experienced colleagues and grow within IT
- A modern technical environment with room for improvement and innovation
- Competitive salary and benefits package
- Flexible working arrangements where possible
- A workplace where teamwork, curiosity, and continuous improvement are valued