ServiceNow Tech Lead

Role Overview

• Responsible for the technical conception, creation of system designs and implementation of internal customers' requirements
• Develop, troubleshoot and take ownership for IT solutions on internal ServiceNow application suite
• Coordinate and manage development for the ITSM area at solution level
• Define and develop processes and their integration into ServiceNow
• Provide strategic and operational advice to internal customers
• Implement interface and integration requirements

Requirements

• Professional experience in the area of ServiceNow implementation, administration, service portal and UI components (ITSM)
• Knowledge of JavaScript, XML, HTML, CSS, Angular JS, REST / SOAP is an advantage
• ServiceNow
• Certified System Administrator
• Knowledge of ITIL-based ITSM processes
• Strong team spirit
• Solution and process-oriented way of thinking and analytical strengths
• Good English, both written and spoken

Tech Stack

• Angular
• ITSM
• JavaScript
• ServiceNow
• SOAP