About this role
Role Overview
- Support Compliance Monitoring for delivery channels such as Digital Banking, Marketing, and Contact Centers.
- Manage and/or perform independent compliance reviews of regulatory requirements impacting the products and/or channels supported.
- Conduct regulatory research.
- Provide guidance, make recommendations, and collaborate with businesses to facilitate compliant solutions that meet the business needs on a complex project or program.
- Completing individual detailed analysis and workpapers, as well as the associated reporting, follow-up, and discussion/presentation to Executive Management.
Requirements
- Undergraduate degree or equivalent work experience
- 7+ years of experience
- Previous experience with regulatory compliance for delivery channels such as Digital Banking, Marketing, and Contact Centers is a must.
- Previous audit, monitoring, or testing experience.
- Subject Matter Expertise in Consumer Compliance regulations as they pertain to delivering bank products and services including Digital, Marketing, and Contact Centers.
- Broad understanding of consumer banking compliance rules, laws, and regulations.
- Deep knowledge and experience interpreting and applying consumer banking laws, rules, and regulations.
- Experience with third-party oversight a plus.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Career development