Own the Clasp Finance P&L end-to-end — revenue, margin, and cost structure
Lead forecasting, budgeting, and KPI-setting in partnership with finance
Build and maintain the operating metrics framework the team uses to run the business day-to-day
Identify and close performance gaps before they become problems
Directly manage the Managers & Directors overseeing: Growth, Originations, Servicing & Collections, Implementations, and Credit
Maintain a dotted-line relationship with: Director of Product, Director of Engineering, and Chief Compliance Officer dedicated to the Clasp Finance business line
Set clear expectations, develop your team, and make the hard calls when needed
Be a meaningful presence with university partners — not a back-office operator
Support sales and business development on high-stakes deals and renewals
Own the relationship with key institutional partners alongside the growth team
Represent Clasp Finance externally with credibility and specificity
Serve as the senior judgment layer on decisions that span product, ops, and compliance — especially where those domains create tension
Maintain a strong understanding of the regulatory environment governing student lending
Ensure the servicing and collections function runs at a standard that protects borrowers and the business.

8–12 years of experience in fintech, specialty lending, or financial services, with meaningful P&L or product ownership
Experience managing cross-functional teams that span operations, growth, and compliance
Strong commercial instincts — you've been in rooms with institutional partners and can hold your own
A working understanding of consumer or institutional lending regulation (student lending experience is a plus, not a requirement)
The communication skills to represent this business clearly to university presidents, bank partners, and an internal ELT
An operator's instinct and a love for taking something from idea to execution.

Competitive cash and equity compensation
Health benefits (health, dental, & vision)
Student loan repayment benefits
401k matching
Commuter benefits
Flexible PTO policy
Opportunities to grow and perform in a fast-paced environment alongside a stellar team.

General Manager – Lending

Key skills