Oversee core operational functions including finance, human resources, administration, compliance, and technology
Completes insurance renewals and maintains insurance policies
Ensure compliance with federal, state, and local nonprofit regulations, including maintaining 501(c)(3) and 501(c)(4) status
Manage risk and ensure adherence to all contractual, insurance, and grant reporting requirements
Develop, review, and maintain internal policies to ensure legal and ethical operations
Creates and maintains operations processes documentation/manual
Provide training, resources, and/or technical assistance to nonprofit partners regarding operational best practices
Monitor financial performance, ensuring strong fiscal alignment with mission goals
Assist with human resources functions, including acting as backup for payroll approval with an outsourced HR firm
Support HR strategy and develop equitable and inclusive practices
Serve as IT main point of contact and manage outsourced IT provider

3-5 years work experience in financial management, operations, and compliance with multi-entity organizations’ financial management, operations, or nonprofit administration
Experience with a CRM database (EveryAction, Salesforce, Salsa, etc.), accounting (Quickbooks, Netsuite, etc.), MS Office and Google Suite, and/or human resources/payroll software
Excellent written and spoken (English) communication and robust administrative skills
Experience managing IT and troubleshooting technology issues is a plus.

Operations Manager – Director

Key skills