Supports 5 to 8 enterprise initiatives by developing project plans, tracking milestones, documenting risks, and preparing executive updates.
Analyzes workflows, map processes, identify inefficiencies, and propose solutions grounded in systems engineering principles.
Develops business cases, cost/benefit analyses, and operational models for proposed initiatives.
Prepares dashboards, presentations, and communication artifacts for governance meetings.
Conducts user interviews, shadow clinical/operational teams, and synthesize findings into insights.
Tracks adoption metrics and identify opportunities for optimization.
Partners with IT and vendors to support requirements gathering, user acceptance testing, and workflow design for digital platforms.

Bachelor's degree in Industrial & Systems Engineering, Business Administration, Healthcare Management, Computer Science, or related fields
Three years of experience in health plan design, decision support, clinical data analysis, health plan operations, or an equivalent combination of education, training and experience.
Exposure to healthcare, consulting, operations research, digital transformation, or analytics.
Experience with process mapping, workflow design, or service design.
Experience supporting projects or cross-functional teams through consulting clubs, capstones, internships, or co-ops.
Strong analytical skills: Excel, Python or R (preferred), and data visualization (Tableau/Power BI).

Enterprise Transformation Strategist – Program Management

Key skills