Directs the service, selling, and styling to achieve an engaging store environment
Leads by example in providing extraordinary service
Teaches the team to provide a frictionless customer experience
Supports the Store Manager in curating events and experiences
Oversees the training, development, and accountability of the CEM program
Drives the styling program by empowering styling team members
Utilizes brand resources to champion employee development
Contributes to assessing sales forecasts and scheduling support
Takes an active role in opening and closing, restocking, and loss prevention efforts
Facilitates the sharing of product knowledge and trends

2+ years of retail leadership experience
Strong merchant skills and a history of delivering financial results
Proven record of developing great talent
Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays

Department Manager – Service & Styling

Key skills