About this role

Utilize technical expertise to provide on-site servicing, installation, and repair of complex electromechanical equipment.
Support customers with operational or maintenance issues.
Address escalated technical and service-related concerns.
Diagnose failures in mechanical, hardware, software, and systems.
Implement effective repairs to minimize downtime.
Prepare reports for analyzing product failure trends and serviceability issues.
Assist with the on-site training and development of less experienced field service technicians.

High school diploma or GED required
Minimum of four (4) years of relevant work experience, including at least two years in a field service environment
Hands-on experience with electromechanical equipment is essential
Proficiency in electromechanical troubleshooting
Understanding electronic principles
Working knowledge of computer systems, PCs, and networking
Experience with solenoids, belts, rollers, bearings, pneumatics, and guides is a plus
Strong oral and written communication skills are essential
Ability to use a laptop/tablet for administrative and diagnostic tasks

Electromechanical Field Service Technician III

Key skills