Senior Product Manager

Role Overview

• Own and evolve multi-quarter strategic product roadmaps aligned to portfolio goals and market opportunities.
• Translate complex strategic objectives into clear product themes, initiatives, and measurable outcomes.
• Identify emerging customer needs, competitive shifts, and market trends to inform new product investments.
• Anticipate long-term risks and opportunities, presenting recommendations to Product Leadership.
• Lead rigorous product discovery using qualitative research, quantitative data, experimentation, and prototyping.
• Define detailed product requirements, user stories, and acceptance criteria for complex initiatives.
• Partner closely with Product Owners, Designers, and Engineering to ensure feasibility, clarity, and timely delivery.
• Drive cross-functional decision-making to maintain alignment on priorities, scope, and outcomes.
• Serve as a senior voice of the customer, synthesizing insights into strategic opportunities.
• Monitor adoption, performance, and product health metrics; define corrective actions when needed.
• Champion customer delight by embedding quality, usability, and accessibility into all decisions.
• Lead customer interviews, advisory councils, and structured feedback loops for major initiatives.
• Partner with Revenue, Marketing, Customer Success, and Support on launch planning for high-visibility releases.
• Develop compelling value narratives, feature positioning, enablement materials, and customer messaging.
• Ensure internal teams and external stakeholders are prepared and confident ahead of launches.
• Communicate roadmap direction, insights, progress, and risks with clarity, confidence, and transparency.
• Influence leaders and peers using data-driven storytelling and strong product narratives.
• Build durable relationships across Engineering, Sales, CX, and Operations to drive shared accountability.
• Collaborate with product leadership on portfolio-wide strategic initiatives.
• Represent Togetherwork in customer, partner, and industry conversations as needed.
• Participate in conferences, customer meetings, and research events.
• Bring external insights back into the organization to meaningfully shape product strategy.
• Leverage AI tools to accelerate discovery, research synthesis, segmentation, and analysis.
• Use AI to prototype ideas, validate hypotheses, and improve workflow efficiency.
• Model responsible, ethical AI usage for peers and cross-functional partners.

Requirements

• 5–7+ years of product management experience, including ownership of complex SaaS or software products.
• Demonstrated success building and executing multi-quarter product strategies.
• Experience operating in multi-product, cross-functional environments with senior stakeholders.
• Strong customer research, product analytics, and experiment design expertise.
• Proven ability to lead cross-functional teams and influence without formal authority.
• Exceptional written and verbal communication skills, including executive and customer presentations.
• Deep experience with backlog management, requirements development, and end-to-end delivery.
• Hands-on collaboration with Product Owners, Design, Engineering, and Delivery teams.
• Comfort representing the product externally with customers and partners.
• Hands-on experience using AI tools to improve product workflows or outcomes (preferred).

Benefits

• Medical, dental, and vision insurance options
• 100% employer-paid short
• and long-term disability
• Basic life insurance
• 401(k) with 100% company match up to 4%
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 10 company-paid holidays
• 6 weeks paid parental leave