Lead the end-to-end implementation and upgrade projects for Sage 100 ERP, including requirements gathering, system design, configuration, data migration, testing, training, and go-live support
Collaborate with clients to analyze business processes and identify opportunities to enhance efficiency and performance using Sage 100
Customize and configure Sage 100 modules (Accounting, Inventory, Manufacturing, Distribution, etc.) based on client needs
Provide ongoing support, troubleshooting, and maintenance of Sage 100 environments
Conduct user training and develop supporting documentation to ensure successful system adoption
Serve as a trusted advisor to clients, providing best practice recommendations and solution roadmaps
Coordinate with internal technical teams, project managers, and third-party vendors as required
Stay up to date with the latest Sage 100 features, updates, and industry trends to inform client recommendations
Contribute to proposal development and sales support as a subject matter expert when required
Requirements
High School diploma or GED required; Bachelor's degree preferred
3 years of experience in related field
Achieve professional certifications relative to area of expertise, must have and preserve required licenses
Must be able to work in a team environment
Competence in presentation to effectively communicate information to diverse audience using visual aids, verbal delivery and engaging presentation techniques.
Proficient use of applicable technology
Demonstrated ability to communicate verbally and in writing within all levels of an organization, both internally and externally
Must be able to travel based on client and business need