Responsible for all aspects of patient billing and collection processing in compliance with departmental policies and procedures.
Areas within Revenue Cycle include payment posting, cash reconciliation, refund/credit processing, insurance follow-up, customer service in a call center setting, self-pay collections, or claim submission.

High School Diploma or GED.
PC Knowledge and interpersonal, verbal, and written communication.
Minimum 1 year of experience in a contact center or similar experience in a healthcare environment.
Ability to work more than 1 service line, 2 or more revenue cycle functions, or more than 1 site.
Achieves or higher rating on annual performance evaluation—no corrective action in the past 12 months.
Performance meets departmental standards for quality assurance, teamwork, customer service, and productivity.

Medical, dental and vision coverage, with Ohio State paying a significant portion of the cost.
Paid time off, including sick and vacation time and 11 holidays.
State retirement plan or an alternative retirement plan, both with generous employer contributions.

Patient Accounting Coordinator

Key skills