Account Manager II – App Innovation, Software Development

Role Overview

• Provide technical-commercial client support, understanding the client context and translating business needs into App Innovation opportunities (new digital products, modernization, and integrations);
• Build and execute prospecting plans (ICP, segments, target accounts, cadences, and pipeline) for software development services;
• Develop and apply account-specific action plans, identifying initiatives such as application modernization, migration/cloud-native architecture, APIs and integrations, data/analytics, and automation;
• Identify, position, and lead consultative sales of AI products and services (e.g., copilots/assistants, chatbots and agents, RAG/semantic search, intelligent automation), collaborating with Tech Leads and Architecture/Engineering teams to design use cases, value propositions, and delivery models;
• Orchestrate work across areas to ensure viable proposals and successful deliveries;
• Lead B2B sales processes in the private market, focusing on software development projects and managed application services;
• Plan activities to meet targets (campaigns, events, co-marketing with partners, demand generation) and strengthen the company's presence in digital solutions;
• Work on App Innovation initiatives and projects, expanding relationships within the ecosystem (partners, hubs, and events);
• Prospect new business and expand existing accounts (upsell/cross-sell) for services such as software factory, maintenance/evolution, QA, and DevOps;
• Prepare technical and commercial proposals (scope, assumptions, estimates, delivery model, and pricing), as well as qualify and prioritize opportunities;
• Support clients on their digital transformation journey, defining roadmaps and reference architectures for modernization and application development;
• Manage post-sales relationships and governance (QBRs, KPIs, account health), ensuring satisfaction, renewal, and expansion;
• Maintain CRM records and funnel predictability, ensuring forecasting, results reporting, and quota coverage planning;
• Perform other relevant duties, supporting the evolution of the App Innovation portfolio as needed.

Requirements

• Experience in consultative sales of software development services (projects, squads, maintenance/evolution), with a B2B focus;
• Technical-commercial knowledge of SDLC fundamentals, Agile (Scrum/Kanban), application architecture (APIs, microservices, integrations), and cloud (Azure/AWS);
• Experience managing client relationships and leading complex sales cycles (discovery, diagnosis, proposal, negotiation, and closing);
• Ability to articulate value to different stakeholders (IT, Product, Business), building business cases and defending solutions with technical teams.

It will be a plus if you have:

• Previous experience as an Account Manager in an App Innovation portfolio (development, modernization, integrations, maintenance);
• Experience with partners and/or ecosystems (Microsoft, AWS, vendors and ISVs) and knowledge of application security (DevSecOps, IAM, OWASP);
• Hunter profile (proactive, new-business oriented);
• Desired certifications: Microsoft (Sales/Cloud Fundamentals), AWS (Cloud Practitioner), or Agile/DevOps-related tracks (Scrum, ITIL, SAFe, etc.);
• Experience in verticals (e.g., Retail, Financial, Healthcare, Industry) and a strong understanding of common pain points for building digital products and journeys.

Tech Stack

• AWS
• Azure
• Cloud
• SDLC

Benefits

• Health insurance;
• Dental insurance;
• Meal allowance;
• Transportation allowance;
• Life insurance;
• SESC corporate partnership;
• ACATE partnership;
• Flexible benefits: at Teltec, employees can flexibly allocate benefits across meal, food, health, education, and mobility options;
• Pet health plan – Guapeco;
• Reduced working hours for breastfeeding mothers (supporting new mothers balancing work and childcare);
• Study grant program (postgraduate, MBA, specializations);
• Foreign language scholarship program;
• Runtec program: incentives for Solutions to participate in sports competitions;
• Momento Conectar: program offering practical physical activity classes to improve Solutions' quality of life;
• Hybrid work model to enjoy the best of both worlds;
• Coffee, fruit, and snacks available;
• 100% subsidies for technical certifications;
• Benefits club: partnerships with Conexa Saúde, Psicologia Viva Conexa, Wellhub (Gympass), and Feirinha da Caju;
• Birthday day off;
• Refer-a-friend program: referral bonuses for recommending and hiring professionals;

*Benefits may vary by location, contract type, and may be subject to change due to annual budgeting.