Engage with clients to understand their business requirements, challenges, and goals
Provide expert advice on how to best leverage our software solutions to meet client needs
Assist clients in the implementation of software solutions
Troubleshoot and resolve technical issues related to software products
Advise clients on software customization and optimization
Conduct training sessions for clients
Oversee multiple client projects simultaneously
Build and maintain strong relationships with clients
Gather client feedback on software performance and usability
Assist the sales team with pre-sales activities

Bachelor’s degree in Computer Science, Information Technology, Business, or a related field
3+ years of experience in software consulting, technical support, or a related field
Proficiency in [specific software, programming languages, tools]
Strong understanding of software development and implementation processes
Exceptional interpersonal and communication skills
Strong analytical and problem-solving skills
Proven ability to manage multiple projects and meet deadlines
Ability to work in a fast-paced environment and adapt to changing client needs and priorities

Service Consultant

Key skills