Provides direction related to operations, processes, and conditions of the store.
Plans, directs, and supervises the team in the day-to-day operation of the store.
Is responsible for the selection, training and development, and performance management for all team members in span of care.
Develops strategies to improve customer service, drives store sales and increases profitability.
Ensures customer needs are met, complaints are resolved effectively and efficiently, and service is quick and efficient.
Ensures that all products and displays are merchandised effectively to maximize sales and profitability.
Forecasts staffing needs and develops recruiting strategy to provide optimal staffing in all areas.
Works in a manner that reflects the Meijer brand and values.
Engaging team members and leadership to provide the best possible shopping experience for our customers.
Creates a culture that drives positive team member engagement to retain talent as well as recruit new talent to meet forecasted staffing needs.
Identifying, selecting, and developing talent within the store.
Upholding the cultural standards and values via open, clear, and effective communication.
Assessing the financial results of the store, implementing, and executing appropriate business strategies to drive store profitability and results.
Developing strategies to improve customer service, store sales and profitability.
Requirements
Bachelor’s degree or equivalent experience.
Minimum 5+ years of retail/grocery/operations management/customer service experience.
4+ years of progressive leadership experience.
A passion to lead those in span of care while providing industry leading service.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
An innovative attitude to help Meijer set the industry standard.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
Benefits
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth