Clearly and succinctly communicate the company’s value proposition over the phone and through email
Perform technical demonstrations of modules or new functionality
Consult with clients to promote best practices for websites and community engagement
Manage sales and new setup requests for clients
Complete communications with assigned clients within required timeframes
Respond to client correspondence in a timely manner
Analyze and compile accurate client responses during project reviews
Perform other duties as assigned

Bachelor’s degree in business, marketing, or a related field
2–5 years of experience in a BDS/SDR-type role
Strong persuasive, analytical, and interpersonal skills
Strong and consistent phone presence
Customer-focused approach with the ability to anticipate client needs and concerns
Ability to prioritize multiple tasks and deadlines
Professional-level written and verbal communication skills.

Account Manager

Key skills