Public Sector Retail Sales Engineer – Federal

Role Overview

• Jointly create, manage and execute account plans side by side with the Account Executives, by taking lead on key technical initiatives
• Maintain and develop existing and new offerings through appropriate and relevant internal liaison, to optimize business growth and customer satisfaction
• Plan and prioritize opportunities for utmost productivity and efficiency
• Validate software, hardware and services pricing and margins based on the scope of work
• Engage Professional Services in opportunities after forming a clear solution plan
• Monitor and report on market and competitor’s activities
• Communicate and report internally on opportunity status and plan ahead using appropriate methods to facilitate the development of profitable business and sustainable relationships
• Attend, present, and demonstrate at customer meetings and internal sessions with other company functions, as necessary
• Influence buyers on product offering new / improved products / innovation within the industry
• Focus on upselling while acting as a technical advisor to customers within remit
• Follow and comply with all relevant policy and quality system and administration procedures, processes and practice
• Work with and drive other teams to ensure the right personnel are aligned for specific product demos and presales discussions
• Influence changes through close internal dialogue, ensuring customer’s expectations and service agreements are met
• Influence product development and enhancements using gathered intelligence to enhance internal practices and processes, achieving genuine sales development

Requirements

• Bachelor’s degree in Computer Science, MIS, or Engineering preferred
• 5+ years of experience in pre-sales/customer-facing/technical roles selling software, hardware, and services with government accounts
• 3+ years of experience in Retail industry
• Excellent English, including both oral and written communication, with high-level presentation skills
• Ability to lift 25+ pounds
• Self-motivated & self-driven motivated passion for the industry and products
• Knowledge in Salesforce an advantage
• Knowledge of technical concepts related to cloud technologies, APIs, Databases, Data Analytics and Data Warehouses, Scripting/Coding languages, Technical Architecture (Computer/HW, Network, Application), Agile Development, Operating Systems (Linux and Windows), project/program management, Customer Relationship Management, Ergonomics/Human Factor Engineering, Mobile Systems and app development, Microsoft Office (Excel, PowerPoint, Word), Computer vision/AI
• Preferred experience in the retail technology Industry, specifically the Public Sector segment, including Point of Sale, Inventory Management, Marketing & Loyalty solutions, fuel and foodservice solutions

Tech Stack

• Cloud
• Linux

Benefits

• Offers of employment are conditional upon passage of screening criteria applicable to the job
• EEO Statement Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity
• NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential
• Willingness to travel as needed (Travel up to 50%)
• Previous military or government experience preferred
• Google Cloud Certification