Role Overview
- Review leases, amendments, and legal documents to extract key terms including rent, escalations, CAM structures, and critical obligations.
- Accurately enter and maintain lease data in Yardi, ensuring alignment with executed agreements.
- Maintain organized and complete lease documentation for all tenants.**
- Set up new tenants in Yardi, ensuring all lease terms and billing structures are accurate prior to first billing
- Coordinate tenant move-ins and move-outs, including final billing, deposit reconciliation, and ledger closeout
- Ensure tenant portal (RentCafe) setup and communication is completed timely.
- Manage daily application of cash receipts to tenant ledgers
- Review tenant accounts for accuracy, including rent, CAM, tax, and other charges
- Process billing adjustments, late fee reversals, and corrections as needed
- Investigate and resolve tenant disputes related to billing and account balances**
- Support CAM estimate setup and annual reconciliation processes
- Review and validate operating expense recoveries, property taxes, and insurance allocations
- Ensure CAM charges are accurately reflected in tenant billings**
- Track key lease dates, including expirations, renewals, rent escalations, and notice periods
- Proactively communicate upcoming deadlines to internal stakeholders**
- Serve as a primary point of contact for tenant account inquiries
- Partner with Accounting, Asset Management, and Property Management to resolve discrepancies and ensure data accuracy
- Support communication with tenants regarding balances, credits, and billing updates**
- Perform periodic audits of tenant ledgers and lease data for accuracy and completeness
- Assist with preparation of estoppel certificates and lease-related documentation
- Ensure compliance with lease terms and company policies
Requirements
- 2–5 years of experience in property management, lease administration, or real estate accounting
- Strong proficiency in Yardi (required) and advanced Excel skills
- High attention to detail with the ability to interpret complex lease agreements
- Solid understanding of CAM, NNN leases, rent structures, and AR processes
- Ability to manage high-volume transactional work with accuracy and efficiency
- Strong organizational and time management skills in a fast-paced environment
- Effective communicator with the ability to work cross-functionally****
Benefits
- Work remotely Monday
- Friday, 40 hours a week (no weekends)
- Did we mention it's REMOTE?!!
One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.**
Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our Take a look and let us know if you have any other questions!