Defines the applications required to operationalize the business imperatives, and how the components of each application relate to each other
Works across the Architecture teams to ensure the application components align with the application architecture and meet application performance goals
Understands functional aspects and configurability and framework of the DC Claims product.
Guides the team and provides solutions in adherence to the DC Claims product configuration guidelines.
Ability to analyze and provide solutions across other areas of the product implementation such as Migration, Integrations etc.
Identifies and addresses application and data issues that affect application integrity.
Identifies cross-capability and cross-release issues that affect the business architecture integrity.
Transforms customer requirements into user and application requirements
Performs design and code reviews
Understands, analyzes and proposes solutions on the E2E configurability and design of the Claims application, along with other aspects such as Identity Management, Security, Auditing, Performance etc.
Understanding of AI tools and usage and ability to identify and propose areas for AI enablement and usage within the product implementation
Requirements
Bachelor’s degree required, or higher education level, or foreign equivalent, preferably in area with technical emphasis
Minimum of 8 years’ professional experience
Experience with implementation of Duck Creek Platform
Experience in implementing P&C Insurance software applications
Preferred experience in HTML, ASP, and XML preferred
Duckcreek claims product experience is mandate
Experience with systems integration (Policy, Billing, Claims, Reinsurance, Third-party systems).
Previous experience working in a customer-facing role
Facilitation experience for conducting requirements gathering and stakeholder agreement meetings
Familiar with Joint Application Design (JAD) session, prototyping, Conference Room Pilot (CRP), and similar approaches and principles
Familiar with business process design concepts and principles.
Familiarity with insurance products, rules and methodologies desirable
Familiarity with merge fields for Microsoft Word and Adobe.
Benefits
Flexible-First employer
Choice to work from an office, from home, or on a hybrid schedule