Own the end-to-end Teams expansion product strategy, defining how collaboration turns into licensed team growth through clear, connected product surfaces and loops.
Identify the highest-leverage problems to solve by going deep with customers and partnering with our research team to surface clear, actionable opportunities that drive the roadmap forward.
Design and ship expansion experiences—invite flows, request-to-join surfaces, licensing on-ramps, and admin UX improvements—that make it effortless for teams to grow without administrative bottlenecks.
Define and track the metrics that matter: expansion rates, admin approval rates, join success rates, and license growth. Use data to diagnose problems, validate solutions, and drive continuous improvement.
Act as a bridge across Engineering, Design, Research, Growth, and other cross-functional teams to ensure the expansion system is clear and each workstream reinforces the others, rather than operating in isolation.
Represent the full expansion workstream clearly and confidently to senior leaders with crisp framing of strategy, tradeoffs, and progress.
Write sharp product specs, drive cross-functional execution, and navigate tradeoffs to deliver on your roadmap, anticipating dependencies, surfacing risks early, and keeping stakeholders aligned.

5–7 years of product management experience, with ownership of customer-facing products or features in a B2B SaaS environment.
Proven track record of driving measurable results, for both users and the business, through disciplined discovery, clear prioritization, and strong execution.
Strong customer instincts, particularly for SMB teams in industries like construction and media/creative production, where users live in their files and need collaboration to just work. You know how to get close to customers, synthesize what you learn, and translate it into a roadmap that moves the needle.
Fluency with data and metrics. You can independently analyze funnels, interpret experimentation results, and use quantitative and qualitative signals together to make confident product decisions.
Exceptional cross-functional collaborator. You build trust with engineering, design, data science, and growth partners, and you know how to drive alignment without losing momentum.
Clear, confident communicator—written and verbal. You can distill complex, multi-surface strategies into crisp narratives for any audience, including senior leadership.
Comfortable operating in ambiguity across a broad surface area. You can hold the system-level view while still going deep on individual problems when it matters.

Senior Product Manager, Teams Expansion

Key skills