Designing and delivering comprehensive learning programs and assets tailored to critical dealer digital job roles.
Collaborating with digital product teams and actively seeking feedback from Digital Adoption Representatives (DARs) and Product Adoption Consultants (PACs) to create learning resources that are relevant, impactful, and meet evolving dealer needs.
Measuring the effectiveness of learning assets and programs by gathering performance data, monitoring ROI, and implementing improvements to maximize digital competency and adoption.
Maintaining and updating learning materials to stay compliant with organizational policies and reflect the latest digital solutions and practices.
Evaluating and implementing new instructional methods, technologies, and content options—leveraging proven adult learning techniques and creative approaches to enhance learner engagement and outcomes.
Consulting with business partners to assess digital learning requirements and ensure programs support both organizational strategy and dealer success.
Requirements
Experienced in instructional design methods such as ADDIE or SAM and analysis methods such as DACUM
Experienced in authoring tools such as Articulate360
Experience with Learning Management Systems (LMS) for course deployment, tracking, and reporting
Understanding of adult learning principles and their application to digital learning solutions
Ability to analyze learner data and feedback to drive continuous improvement in learning content and delivery
Familiarity with eLearning standards such as SCORM or xAPI
Ability to adapt to new technologies and integrate them into learning solutions
Awareness of compliance, accessibility, and inclusivity best practices in digital learning content
Experience using AI to accelerate and enrich traditional instructional design workflows
Familiarity with Cat Digital product portfolios
Prior experience with managing and prioritizing projects simultaneously in a fast-paced environment
Stakeholder engagement skills, including collaborating with product teams, dealers, and business leaders
Project management skills, including timeline development, resource allocation, and risk mitigation
Experience in facilitating virtual and in-person training sessions / workshops
Benefits
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*