Systems Administrator

Role Overview

• Install, configure, operate, and maintain Windows Server environments and associated roles and features in accordance with COSC standards and established procedures
• Administer and support Active Directory services, including user accounts, security groups, Group Policy, shared directories, and access permissions
• Install, configure, and maintain Microsoft IIS web servers, including application configuration and foundational security settings such as authentication and SSL
• Support and maintain data center hardware and infrastructure, including Dell PowerEdge servers, enterprise storage platforms, and backup systems, under established operational guidelines
• Monitor assigned systems and applications to ensure availability, performance, and reliability, taking proactive corrective action and escalating issues as appropriate
• Perform routine patching, updates, and system maintenance during established maintenance windows, including monthly scheduled patch cycles
• Participate in on-call rotations and respond to system interruptions, outages, or after-hours incidents in accordance with operational procedures
• Monitor backup operations and perform file, object, and system restores as required; assist with backup validation and testing activities
• Troubleshoot and resolve infrastructure and application issues, performing initial root-cause analysis and coordinating resolution with senior staff or vendors when necessary
• Collaborate with network engineers, vendors, and internal teams to ensure server systems integrate properly with enterprise network, security, and identity services
• Create and maintain technical documentation, including configuration guides, procedures, and operational runbooks to support knowledge sharing and continuity
• Adhere to COSC security standards, policies, and procedures to safeguard system integrity, availability, and data confidentiality
• Perform other related duties and assigned projects consistent with the scope of the role

Requirements

• One year of relevant work experience, aligning with duties and responsibilities of the role
• Bachelor's degree from an accredited college or university in Computer Science, Information Technology, or related field
• A combination of post-secondary education and/or job-related experience may substitute for the required education on a year-for-year basis.
• Two or more years of experience supporting Windows Server, Active Directory, IIS, and SAN or enterprise storage environments
• Relevant certifications such as Microsoft Certified Systems Administrator (MCSA) or other Microsoft certifications, or equivalent experience
• Experience with VMware virtualization, PowerShell scripting, and Dell PowerEdge server platforms
• Experience working in a team-based IT environment supporting production systems and participating in on-call rotations
• Familiarity with enterprise backup and recovery platforms (e.g., Cohesity or equivalent)
• Strong communication skills and the ability to collaborate effectively with technical teams, vendors, and non-technical stakeholders

Tech Stack

• VMware

Benefits

• Tuition reimbursement
• Exceptional work-life balance, with hybrid and alternative work schedule options
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1