Write high-quality code for our applications that is reliable, scalable, and reusable
Understand the leadership vision and execute on that vision
Strengthen and promote the culture of innovation by setting examples
Find creative ways to get things done, and do them right
Foster a culture of Best-in-Class software engineering practices
Exercise a passion for keeping your knowledge up to date with the latest and greatest
Ensure the high level of integrity in the team
Take ownership, accountability, and initiative for what needs to be done

Bachelor’s degree in computer science or equivalent
5+ years hands-on experience as a Software/Systems/DevOps engineer
Hands-on experience with Amazon Web Services (AWS)
Design and implement cloud-based integrations leveraging AWS services such as Lambda (using Node.js or Python), DynamoDB, and others
Demonstrated proficiency in applying DevOps principles and automating infrastructure with tools like Ansible and Terraform
Hands-on experience with Jenkins, including authoring and maintaining declarative CI/CD pipelines and libraries
Proficiency with UNIX operating systems and shell scripting
Experience with Docker and container-based development and deployment
Experience in designing, developing, testing, supporting, and troubleshooting the Contact Center and telephony products would be a plus
Hands-on experience with Amazon Connect would be a plus
Proficient in troubleshooting and resolving complex application issues
Knowledge of APM tools and techniques to monitor, optimize, and troubleshoot application performance and availability
Understanding of enterprise-scale platform architecture which includes considerations for high availability and business continuity
Expertise with Agile (Scrum, Kanban) delivery and software design, development, test and operational automation
Proven ability to work independently and professionally in high pressure/visibility situations within tight timeframes
Self-starter, curious, collaborative, innovative, eager to learn and teach others every day.

Senior Systems Engineer – AWS, Terraform, Jenkins

Key skills