Investigate and evaluate liability claims to determine coverage, liability exposure, damages, and appropriate resolution strategy
Analyze claim exposure and recommend the proper course of action to achieve timely and appropriate settlement outcomes
Set, monitor, and adjust claim reserves in accordance with established reserving practices
Communicate effectively with insureds, claimants, attorneys, clients, vendors, and other involved parties throughout the claim lifecycle
Develop and coordinate litigation and defense strategies with assigned defense counsel when applicable
Negotiate settlements and manage claims through resolution in alignment with client expectations and authority levels
Ensure all claims are handled in accordance with client guidelines, Davies (PGCS) policies and procedures, and applicable statutory, regulatory, and ethical requirements
Maintain clear, accurate, and timely documentation of all claim activity to support defensible claim outcomes
Plan, prioritize, and organize workload effectively to meet service level expectations and deadlines
Embrace ongoing learning, feedback, and professional development in a dynamic claims environment

Working knowledge of liability claims handling practices and industry standards
Strong negotiation skills with the ability to evaluate documentation and settlement value
Effective written and verbal communication skills
Ability to exercise sound judgment and manage claims independently
Proficiency with claims management systems and standard business software
Strong organizational skills with attention to detail and documentation quality
Ability to adapt to changing priorities and handle new challenges effectively
One (1) or more years of liability or claims-related experience with demonstrated performance and achievement
Four-year college degree preferred, or equivalent combination of education and relevant work experience

Medical, dental, and vision plans to support your health and that of your family
A 401(k) plan with employer matching
Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees
Paid holidays
Life insurance and short-term and long-term disability coverage

Liability Claims Adjuster

Key skills