Support the Canada Agents & Lawyers Underwriting team, deliver timely and accurate business-processing, administrative, technical, and marketing support to the underwriting process for Insurance & Specialty Underwriters and Client Managers.
Duties and responsibilities directly impact productivity, process efficiency, timeliness, profitability, and accuracy of the underwriting process.
High interaction and coordination with Underwriting and other functional areas including, but not limited to Products, Accounting, Finance, and Claims.
Regular interaction with internal and external customers.
Review, update, and maintain account information, data, records, and other documentation as needed, disseminate, or explain information, take direction, give instructions, and address customer complaints and queries.
Conduct preliminary deal analysis; prepare applicable account data for review by Underwriters.
Read, organize, and work with detailed source documents from external customer information.
Assist the Underwriters with drafting and preparing contractual documents and invoices, and compose business correspondence as needed.
Support Underwriters in organizing and preparing data for client/broker meetings.
Actively participate in special projects, as assigned.

Knowledge and understanding of commercial insurance principles and practices are a plus.
Entry level will be considered.
Excellent computer skills
Microsoft Office Suite with emphasis on Microsoft Word, Excel, and Outlook.
Proven knowledge of arithmetic and algebra, administrative and clerical procedures including handling files and records, general economic and accounting principles, and principles and processes for providing customer service.
Proven ability working in globally located team situations, understanding, and demonstrating sensitivity toward cultural differences.
Demonstrated success working collaboratively in a matrix environment.
Ability to establish priorities and to plan, coordinates, and monitor personal work plan maintaining status and oversight of multiple submissions.
Strong interpersonal skills and ability to build and maintain effective working relations in a multi-cultural environment.
Excellent listening, reading, written, and verbal communication skills.
French language skills preferred.
Strong customer focus and service orientation.
Adaptability to changes in tasks and priorities.
Post-secondary education or equivalent is a plus.

Underwriting Associate

Key skills