Creative Producer

Role Overview

• Lead creative teams through the creative production process for market-facing assets: packaging, web and digital, paid media, organic social, email, and ongoing retainer work.
• Translate briefs into executable production plans, coordinating timelines, resources, and third-party vendors with precision.
• Ensure all deliverables follow the brief, required specs and are market-ready before delivery, proactively identifying gaps before they become blockers.
• Maintain impeccable quality standards, on-time and on-budget delivery across all active projects.
• Serve as the primary client contact — educating clients on process, setting expectations, and guiding them to provide the right input and feedback at the right time.
• Build and maintain strong relationships with founders and senior client stakeholders, ensuring consistent confidence in the work and the process.
• Communicate project developments clearly and proactively, always connecting work back to the client's business objectives.
• Frame deliverables with clear rationale and next steps, not just handing off files, but ensuring clients understand what they have and how to use it.
• Develop a deep understanding of each client's full marketing ecosystem, from paid channels to owned media, in order to produce work that performs in context.
• Evaluate the performance of live assets with clients, synthesize learnings, and drive iterative improvements across channels.
• Identify scope expansion and growth opportunities organically.
• Act as the organizational center of gravity for all production projects: maintaining documentation, schedules, budgets, and priorities while keeping all stakeholders aligned.
• Manage project finances including invoice creation, expense tracking, and margin monitoring.
• Lead communication with and manage all third-party production partners and vendors.
• Create and manage project infrastructure including Forecast.app plans, Google Drive folders, and Slack channels.
• Be the point of contact for internal project teams, ensuring every team member has the context, assets, and information they need before they have to ask.
• Anticipate needs, questions, and blockers across the team, resolving them proactively.
• Collaborate with Creative Directors and the Strategy team on estimates, briefs, and production approach.
• Facilitate internal milestones and creative reviews to address challenges early.

Requirements

• Bachelor’s degree in Marketing, Business, Communications, or a related field
• 5+ years experience in creative production, with a proven track record delivering complex, multi-channel work
• Deep knowledge of how things are actually made — packaging production, digital design processes, paid media specs, and working with freelance resources and production partners
• Experience managing high-profile clients and delivering on large-scale engagements
• Strong communicator both internally with creative and strategy teams, and externally with high profile clients
• Proven track record of driving revenue growth and profitability through client relationships and project management
• Exceptional organizational skills with the ability to manage multiple workstreams simultaneously without dropping quality
• Strong aptitude for solution-oriented decision-making, conflict resolution, and the ability to manage multiple teams and projects simultaneously
• Up-to-date knowledge of current branding, marketing, and digital trends

Benefits

• 100% medical, vision, and dental coverage
• 15 days of PTO and 6 sick days
• Employer-Sponsored Life Insurance coverage
• Employer-Sponsored Short Term Disability Insurance
• Employer-Sponsored Employee Assistance Program (EAP)
• $50/month Health & Wellness stipend + $50/month Work From Home stipend
• $600/year Learning & Development stipend
• $250 initial WFH set-up benefit
• HS Winter Break (week between Christmas and New Years)
• Apple computer and gear
• Work alongside great people, doing great work for great clients