Provide analytics services to the business across the digital sales and servicing customer journeys.
Develop new insights and understand our performance based on data and statistical methods.
Analyze results, external market dynamics, and other data sources to assess trends and develop applicable insights to management.
Work with partners in the development and delivery of key digital performance analysis and reporting.
Build and maintain various models used to project business results; enhance the models where there is value in adjusting.
Ensure analysis and reporting accuracy and integrity and explain performance drivers and provide insights into performance trends.
Communicate findings to multiple stakeholders and leadership with recommendations for actions to address business changes, trends, and issues.
Evaluate, design, test and maintain data/analytics systems and make recommendations for new tools and system enhancements.

Demonstrated experience providing customer-driven solutions, support or service.
Solid knowledge and understanding of forecasting techniques or statistical analysis or data modeling or data mining.
Demonstrated experience providing digital funnel insights and analysis.
Demonstrated experience utilizing software tools to query and report data.
Demonstrated experience with a variety of standard reporting software packages and best practices for report deployment processes.
Demonstrated experience communicating/presenting complex and independent concepts and unbiased fact-based decision-making and financial performance.
Demonstrated experience developing complex data sets for wide-spread use.

Lead Digital Data Analyst

Key skills