Wholesale Operations Manager

Role Overview

• Manage day-to-day wholesale operations and ensure priorities move forward across internal teams.
• Serve as the central communication hub between wholesale leadership, sales, warehouse, inventory, accounting, product, compliance, and analytics.
• Support wholesale systems, reporting, catalog maintenance, order workflows, and operational troubleshooting.
• Coordinate product launches, inventory updates, store locator maintenance, and sales enablement resources.
• Create and maintain SOPs, trackers, training materials, and internal documentation that support team consistency and scalability.
• Support wholesale team growth through new hire onboarding, recruiting coordination, and process development.

Requirements

• Experience in wholesale operations, sales operations, CPG, beverage, cannabis/hemp, distribution, or a related fast-paced environment preferred.
• Strong organizational, communication, and follow-through skills.
• Comfortable working across platforms such as Shopify, Salesforce, inventory systems, reporting tools, Google Workspace, Slack, Notion, Canva, and Excel.
• Ability to manage multiple projects, requests, systems, and stakeholders at once.
• Experience creating reports, SOPs, trackers, training materials, and process documentation.
• High attention to detail with the ability to troubleshoot issues, identify process gaps, and create clarity in a fast-moving environment.