Daily management of high-volume service department, HVAC service technicians and staff.
Evaluate workload and schedule of service work in a way that best utilizes service technicians.
Hire, lead, and train a team of techs on technical and sales knowledge.
Knowledgeable on how to teach sales and new techniques.
Provide excellent customer service; be able to communicate with customers, office staff, sales department, and field help.
Report on team performance.
Properly and efficiently document all calls/jobs to the company's requirements.
Stay up to date on current technologies and new products in the field.

5+ Years residential HVAC experience, management experience preferred.
Strong organizational leadership skills to lead and grow a team of technicians.
Strong technical background in diagnostic skills on all residential and light commercial equipment.
Valid Driver's License.
Ability to train proper technical diagnostic techniques on all equipment from basic to high efficiency inverter systems.
Great attitude, high energy, great communication skills, sales driven.
Strong computer skills (word, excel, adobe, etc.).
Valid drivers’ license and ability to pass background test and drug screen.
Ability to handle heavy equipment and work outdoors.

HVAC Service Manager

Key skills