Key skills
Communication
About this role
Role Overview
- Owner of customer incidents as assigned.
- Make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, ATMs and kiosks.
- Assist in site preparation -
- including installation of cable, staging of equipment, and minor testing of equipment.
- Perform required modular swaps and unit replacements or preventative maintenance services.
- Build working relationships with customers and develop informal communication channels with customer account at the local level.
Requirements
- College degree or certificate in electronics or computer technology is preferred.
- One year of College level courses, equivalent military training, or training in electronics or computer technology.
- One year of electronics or computer training at a recognized trade school to include both theory and in-class hands-on time.
- Job-related experience in electronic or electromechanical devices preferred, but not required.
- Previous experience as an electronics bench or rework technician.
- Technical qualifications like CCNA/CCNP preferred.
Benefits
- NCR is committed to being a globally inclusive company
- Offers of employment are conditional upon passage of screening criteria applicable to the job