About this role

Create and manage the master class schedule across all client locations
Assign trainers to classes and arrange for qualified substitutes as needed to prevent disruptions
Ensure all trainers are properly certified and compliant with Live 2 B Healthy standards
Conduct regular site visits, class observations, and provide ongoing feedback and support
Help recruit, interview, and onboard new trainers
Coordinate initial training and ensure all new hires are fully prepared to lead classes independently
Serve as the primary point of contact for communities regarding class times, schedule changes, and trainer assignments
Monitor and support trainer performance, identify areas for improvement, and facilitate continuing education opportunities
Serve as a backup instructor and fill in for classes when needed to maintain continuity of service

Experience in fitness instruction, personal training, or group exercise management
Strong organizational and scheduling skills
Experience working with MindBody CRM
Excellent communication and customer service abilities
Confidence in managing multiple trainers and community relationships
Certified Group Fitness Instructor or Personal Trainer (NASM, ACE, ACSM, or equivalent)
CPR/AED certified
Preferred: Prior experience in senior fitness or working with older adults
Familiarity with fitness program management or franchise operations

Fitness Program Manager

Key skills