Senior Change Manager

Role Overview

• Define, own and execute the PCM people change strategy, aligned to business objectives, value streams, and the broader enterprise change framework.
• Ensure a consistent, disciplined and high‑quality change approach across all PCM initiatives.
• Partner with PCM leadership, value stream owners, business and technology teams to embed change as a core delivery capability.
• Lead end‑to‑end change management across complex initiatives, including: Change impact assessments, Stakeholder and readiness assessments, Communication and engagement strategies, Training and enablement interventions, Measurement, reinforcement and benefits tracking.
• Ensure new ways of working are effectively embedded and sustained.
• Drive disciplined execution with clear milestones, artefacts and measurable outcomes.
• Act as a trusted advisor to senior stakeholders across business, technology and value streams.
• Mobilise leaders and delivery teams to support adoption and behaviour change.
• Proactively identify, manage and mitigate people‑related change risks.
• Define and track adoption metrics, change effectiveness indicators, and benefits realisation.
• Ensure change outcomes directly support commercialisation objectives and value delivery.
• Provide actionable insights, lessons learnt and corrective actions to optimise future change delivery.
• Ensure change activities comply with Absa governance, risk and control frameworks.
• Provide clear, concise reporting to senior management and governance forums.
• Contribute to portfolio‑level views of change progress, risks and impacts within PCM.
• Build change capability within PCM by coaching, mentoring and supporting change practitioners and stakeholders.
• Promote collaboration across Change, Business, Technology and Enablement teams.
• Contribute to the continuous improvement of change practices, tools and standards.

Requirements

• Bachelor’s degree in Business, Commerce, Management or related discipline
• Significant experience in people change management, particularly within large‑scale business and digital change initiatives
• Proven experience working in complex, matrixed environments
• Strong track record in driving adoption, behaviour change and measurable outcomes
• Senior‑level people change expertise
• Strong strategic and commercial mindset
• Stakeholder engagement and influence at senior levels
• Ability to translate strategy into practical execution
• Excellent communication and facilitation skills
• High attention to quality, consistency and outcomes
• Strong risk awareness and governance discipline

Benefits

• Absa Bank Limited is an equal opportunity, affirmative action employer.
• Health insurance
• Paid time off
• Professional development opportunities