Define, own and execute the PCM people change strategy, aligned to business objectives, value streams, and the broader enterprise change framework.
Ensure a consistent, disciplined and high‑quality change approach across all PCM initiatives.
Partner with PCM leadership, value stream owners, business and technology teams to embed change as a core delivery capability.
Lead end‑to‑end change management across complex initiatives, including: Change impact assessments, Stakeholder and readiness assessments, Communication and engagement strategies, Training and enablement interventions, Measurement, reinforcement and benefits tracking.
Ensure new ways of working are effectively embedded and sustained.
Drive disciplined execution with clear milestones, artefacts and measurable outcomes.
Act as a trusted advisor to senior stakeholders across business, technology and value streams.
Mobilise leaders and delivery teams to support adoption and behaviour change.
Proactively identify, manage and mitigate people‑related change risks.
Define and track adoption metrics, change effectiveness indicators, and benefits realisation.
Ensure change outcomes directly support commercialisation objectives and value delivery.
Provide actionable insights, lessons learnt and corrective actions to optimise future change delivery.
Ensure change activities comply with Absa governance, risk and control frameworks.
Provide clear, concise reporting to senior management and governance forums.
Contribute to portfolio‑level views of change progress, risks and impacts within PCM.
Build change capability within PCM by coaching, mentoring and supporting change practitioners and stakeholders.
Promote collaboration across Change, Business, Technology and Enablement teams.
Contribute to the continuous improvement of change practices, tools and standards.
Requirements
Bachelor’s degree in Business, Commerce, Management or related discipline
Significant experience in people change management, particularly within large‑scale business and digital change initiatives
Proven experience working in complex, matrixed environments
Strong track record in driving adoption, behaviour change and measurable outcomes
Senior‑level people change expertise
Strong strategic and commercial mindset
Stakeholder engagement and influence at senior levels
Ability to translate strategy into practical execution
Excellent communication and facilitation skills
High attention to quality, consistency and outcomes
Strong risk awareness and governance discipline
Benefits
Absa Bank Limited is an equal opportunity, affirmative action employer.