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Director, Marketplace – Ground, Rail, Car, Mobility at American Express Global Business Travel | JobVerse
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Director, Marketplace – Ground, Rail, Car, Mobility
American Express Global Business Travel
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Director, Marketplace – Ground, Rail, Car, Mobility
Chicago, Illinois, United States of America
Full Time
2 hours ago
$130,200 - $241,800 USD
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Key skills
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Leadership
Collaboration
About this role
Role Overview
Own Ground Category Strategy & Economic Performance
Define long-term Ground strategy including Rail, Car, and mobility adjacencies
Establish category growth priorities and competitive positioning
Own revenue growth, margin improvement, attach rate, and supplier performance
Identify whitespace opportunities and new areas of investment
Define end-to-end Ground booking and servicing experience standards
Prioritize product enhancements across web, mobile, and assisted channels
Ensure Ground integrates seamlessly within broader trip flows
Align category UX with Marketplace-wide personalization and value frameworks
Define partner strategy in collaboration with Global Business Partnerships
Drive alignment between commercial commitments and product delivery
Ensure supplier performance meets Marketplace objectives
Coordinate partner launches and commercial programs
Work with Marketplace Value to align on optimization logic and value metrics
Partner with Platform & Engineering to translate category needs into scalable capabilities
Coordinate with Solutions and Commercial teams on go-to-market readiness
Align roadmap commitments with 180-day planning cycles
Establish clear success metrics and accountability structures
Convert category objectives into marketplace-level impact
Drive execution discipline and delivery predictability.
Requirements
10+ years of product leadership experience in travel, marketplace, platform, or multi-sided ecosystems
Demonstrated ownership of revenue-driving product portfolios
Strong commercial acumen with ability to align product and partnership strategy
Experience scaling fragmented supplier ecosystems preferred
Proven ability to influence across engineering, commercial, and operational teams
Strong data-driven decision-making capability
Experience building and leading high-performing product teams
Executive presence with ability to operate at strategic and tactical levels.
Benefits
Health and welfare insurance plans
Retirement programs
Parental leave
Adoption assistance
Wellbeing resources to support you and your immediate family
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
Inclusion-focused groups to connect with colleagues and discuss challenges, obstacles, achievements, and drive company awareness and action.
Apply Now
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