Field Service Engineer I

Role Overview

• Represent Abbott Diagnostic Division to its customer: Responsible for providing on-site support to ADD customers.
• Support field personal and District business objective and goals.
• Provide direction and develop mentoring skills to mentor other FSRs.
• Troubleshooting and resolving complaints reported by customers on a minimum of five increasingly complex instruments as detailed in the Field Service Business Process database.
• Schedule and complete routine preventive maintenance, installations and other updates provided by Abbott.

Requirements

• Bachelor’s degree or equivalent relevant experience required.
• Travel up to 35%.
• Trouble shooting/problem solving; ability to succeed in team situations and excel independently.
• Computer skills (Word, Excel, Power Point, Internet, Remote Computing i.e VPN, remote troubleshooting etc.).
• Effective communication skills and strongly demonstrated interpersonal skills.

Benefits

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution.
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit
• an affordable and convenient path to getting a bachelor’s degree.