Director of MS Field Strategic Initiatives

Role Overview

• Serve as a strategic and operational partner to the Head of Commercial, MS Field supporting leadership priorities and helping drive execution of key field initiatives across the functions of sales, access & reimbursement and key customer management
• Partner with HQ partners to create both short and long-term road maps of national field initiatives.
• Lead the rollout and implementation of these, ensuring clear communication, strong adoption, and consistent execution across field leadership teams
• Partner with cross-functional stakeholders across marketing, market access, medical, analytics, and operations to ensure field perspectives inform commercial strategy and execution
• Work closely with finance partners to monitor Field Opex and support national P&L contribution.
• Partner with field leaders and cross functional partners to help develop regional/local strategies & tactics related to market access pull through, account management, and evolving customer needs.
• Monitor and analyze field performance data to identify trends, opportunities, and potential risks, providing actionable insights to sales leadership
• Partner with analytics and operations teams to ensure the field organization has clear, actionable performance reporting and dashboards that enable effective performance management and decision-making
• Support the development and refinement of field incentive compensation strategies by providing field insights and ensuring alignment between incentives, strategic priorities, and execution goals
• Ensure field leaders across each function have visibility into key performance metrics, helping translate complex performance data into actionable insights for field Directors and their teams
• Coordinate field insights and feedback to ensure headquarters teams maintain visibility into market dynamics, customer perspectives, and execution challenges
• Support Head of Commercial, MS Field in preparing for key leadership forums, including National Sales Meetings, BNA leadership meetings, field leadership meetings, performance reviews, and major commercial updates
• Partner with the Directors of Sales, Directors of Access & Reimbursement and the Director of KCMs to ensure consistent communication of national priorities, initiatives, and performance expectations
• Support the rollout and execution of field training and capability initiatives, ensuring national priorities, new data, and commercial strategies are translated into effective training programs and field enablement
• Partner with US Commercial Learning teams to ensure training programs align with field needs and are implemented effectively across the organization
• Coordinate field readiness for major commercial milestones, including National Sales Meetings, leadership meetings, and national training sessions
• Monitor adoption and effectiveness of key initiatives and training programs, identifying opportunities to improve field execution and reinforce priority capabilities
• Lead special projects that strengthen field effectiveness, including operational improvements, performance tracking initiatives, and new field programs
• Maintain the operating rhythm of the MS field organization, supporting leadership meetings, initiative tracking, and consistent communication of field priorities

Requirements

• Bachelor’s degree required; MBA or advanced degree preferred
• 10+ years of experience in biopharma commercial roles, including experience in field operations, analytics, consulting, or commercial strategy
• Strong understanding of pharmaceutical field organizations and specialty sales dynamics
• Demonstrated ability to analyze commercial performance data and translate insights into actionable field strategies
• Experience supporting the execution of large-scale field initiatives, sales programs, or commercial transformation efforts
• Proven ability to operate in a highly cross-functional environment and partner effectively with both field leadership and headquarters teams
• Strong executive communication skills with experience developing leadership materials, field communications, and strategic presentations
• Exceptional organizational and project management skills with the ability to drive multiple initiatives simultaneously
• High level of business acumen with experience supporting performance management, field metrics, and execution tracking
• Demonstrated ability to drive strategic initiatives from concept through implementation in a fast-paced commercial environment
• Ability to travel periodically to support field leadership meetings and National Sales Meetings

Benefits

• Medical, Dental, Vision, & Life insurances
• Fitness & Wellness programs including a fitness reimbursement
• Short
• and Long-Term Disability insurance
• A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• Paid Maternity and Parental Leave benefit
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Tuition reimbursement of up to $10,000 per calendar year
• Employee Resource Groups participation