Director – Commercial Training, Development

Role Overview

• Set the Commercial Capability Strategy, define and own the commercial training and development vision, aligning to enterprise strategy and business priorities.
• Own the end‑to‑end commercial capability agenda, ensuring that selling, leadership, economic, and execution skills are developed through integrated academies, role-based journeys, and technology-enabled delivery.
• Lead, coach, and develop the Commercial Training & Development team; ensure accountability, set clear objectives, operating rhythms, and standards for capability building, content quality, facilitation excellence, and stakeholder partnership.
• Establish integrated annual learning plans (including needs assessment, curriculum architecture, delivery modalities) and quarterly enablement roadmaps aligned with business priorities (e.g., launches, Sales Plan of Action, segmentation, and channel strategies).
• Develop the strategy and oversee onboarding for new hires and role transitions, ensuring effective time-to-productivity outcomes and consistent capability baselines across roles and regions.
• Drive development and reinforcement of core selling capabilities (e.g., clinical selling, economic/value selling, account management, objection handling, negotiation, and territory planning).
• Partner with cross-functional leaders to translate strategy and product/clinical content into clear, compliant, field-ready learning experiences and tools.
• Ensure training content is accurate, current, and aligned to approved claims, messaging, and promotional practices; implement review/approval processes and version control.
• Develop and scale train-the-trainer approaches, facilitation guides, and leader-led enablement to expand reach and consistency.
• Oversee learning measurement strategy, including proficiency/certification, adoption metrics, and impact/effectiveness indicators tied to execution KPIs.
• Champion field technology and tool adoption (e.g., CRM/Salesforce, enablement platforms, analytics), partnering with Sales Operations to improve utilization and productivity.
• Manage vendor relationships and budget planning to optimize external resources, platforms, and content development capabilities.
• Promote a culture of continuous learning, feedback, and inclusion; embed leadership behaviors and development pathways for commercial roles.

Requirements

• Bachelor’s degree required; advanced degree (MBA, MS, EdD) and/or relevant certifications preferred.
• 10+ years of progressive commercial experience across sales, sales training/enablement, commercial excellence, and/or related leadership roles is required; healthcare, medtech, pharma, or vision care experience preferred.
• Proven track record of positively impacting business performance leading Commercial Training, Learning and Development teams.
• 3+ years of leadership experience with demonstrated ability to build and develop high-performing teams.
• Proven expertise in adult learning principles, instructional design, facilitation, and blended learning strategy.
• Strong business acumen with ability to translate strategy into prioritized learning plans and measurable capability outcomes.
• Experience partnering cross-functionally with Marketing, Medical/Clinical, Sales Operations, and Sales Leadership to deliver integrated field readiness.
• Excellent executive communication, influencing, and stakeholder management skills, including the ability to align and drive decisions with senior leaders.
• Strong project management skills with ability to lead multiple concurrent initiatives on tight timelines.

Benefits

• Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation –120 hours per calendar year
• Sick time
• 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time
• up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year