About this role
Role Overview
- provides armed response to emergency incidents involving workplace violence, active shooters, duress situations, medical emergencies, access control violations, and other safety and security situations in protection of the workforce.
- Performs as a team member in enforcing established procedures under supervision.
- Performs routine duties and identifies and reports problems in accordance with standard operating procedures.
- Supports Senior PSOs and Security Management with overall team performance.
- Understands and applies policies and procedures displaying basic knowledge on operational matters.
- Responds to critical incidents and takes direction on immediate actions to stop acts of violence, render first aid, and resolve issues during the response phase of Incident Management.
- Participates in training drills, receives feedback on response, and participates in after action reviews for emergency response situations.
- Monitors alarms, cameras, fire alarm systems, and access control programs along with radio traffic, dispatching officers, coordinating response actions for critical incidents and documenting activities for escalation to incident reports.
- Controls access for employees and visitors, creates and issues credentials, and responds to policy violations.
- Performs patrols of facilities/properties to prevent trespassing, theft, vandalism, parking/traffic infractions and unauthorized conduct impacting the safety of the campus.
- Enforces parking and traffic controls and composes incident reports.
- Completes duty assignments and on-the-job duty position training.
- Conducts post-related activities during special events and supports executive protection or law enforcement during incident response.
- Documents shift activities, and ensures detailed information is passed on to team members.
- Attends and completes all training sessions and responds to feedback from security management and the training team.
- Completes Defensive Tactics and Handgun training and Standards Evaluation, complies with USAA Force Continuum, issue/turn-in, storage/transportation procedures and maintains State handgun licensing.
- Maintains current first aid training.
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Requirements
- High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma
- 1 or more years of physical security, law enforcement, or military combat arms experience
- Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint.
- Must possess valid state driver's license.
- Job Offer contingent on passing the MMPI evaluation.
- Initial and continued employment conditional upon passing USAA’s Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education