Home
Jobs
Saved
Resumes
Technical Implementation Specialist at DoorDash | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Technical Implementation Specialist
DoorDash
Remote
Website
LinkedIn
Technical Implementation Specialist
California, United States of America
Full Time
1 hour ago
$78,200 - $115,000 USD
Visa Sponsor
Apply Now
Key skills
SSO
Project Management
About this role
Role Overview
Manage and troubleshoot operational tools and integrations incl. SSO, SFTP, SCIM workflows
Support implementation and onboarding of new customer integrations
Diagnose technical issues related to system access, user authentication, data flow
Work closely with Engineering to escalate and resolve technical bugs
Build and maintain SOPs, documentation, internal playbooks
Identify opportunities to improve operational efficiency through automation
Monitor operational metrics, analyze trends in operational requests
Requirements
2-3 years of implementation or customer-facing project management
Ability to translate technical terminology and requirements into simple, actionable to-do’s
Customer-obsessed with a track record of uncovering the customer’s “why”
Accountability for project success and customer outcomes
Operate with detail for thorough and actionable project plans
Aim to achieve continuous improvement
Benefits
401(k) plan with employer matching
16 weeks of paid parental leave
Wellness benefits
Commuter benefits match
Paid time off and paid sick leave
Medical, dental, and vision benefits
11 paid holidays
Disability and basic life insurance
Family-forming assistance
Mental health program
Apply Now
Home
Jobs
Saved
Resumes