Client Support Specialist

Role Overview

• Build strong relationships with existing clients
• Understand client needs and help overcome challenges
• Transform clients into long-term partners and advocates
• Provide guidance that enhances client experience

Requirements

• 2+ years of customer service experience (preferred)
• A natural communicator—personable, energetic, and patient
• Excellent organizational skills & attention to detail
• Integrity, humility, and professionalism when working with diverse people
• Familiarity with Zendesk, Slack, Google Sheets and Hubspot
• Experience with RumbleUp platform strongly preferred
• Willing to travel quarterly

Benefits

• health, vision, dental insurance
• PTO
• 401(k)