Partner with all members of the LiveRamp Global Services (LGS) team to identify process bottlenecks and implement operational improvements that streamline service delivery.
Support the development of project plans by maintaining internal tracking tools, ensuring data hygiene in project management systems, and ensuring projects are meeting LGS documentation standards.
Assist in scoping internal process initiatives and documenting "playbooks" for repeatable service offerings, leveraging subject matter experts to validate accuracy.
Collaborate with internal stakeholders to understand business objectives and ensure internal knowledge bases are up-to-date and accessible.
Identify operational challenges and develop practical recommendations to maximize team efficiency and reduce administrative burden.
Demonstrate a foundational understanding of LiveRamp products and services to accurately categorize and track project types and requirements.

2-3 years of experience in a professional environment, ideally in a role involving project coordination, operations, or internal support.
Introductory knowledge of AdTech/MarTech: A conceptual understanding of the digital media landscape and how data connectivity works.
Experience with LiveRamp products is a plus.
Process-oriented mindset: A strong desire to create order out of chaos, document workflows, and improve efficiency.
Strong organizational skills.
Must be able to multitask and manage multiple internal workstreams and programs.
Strong communication skills and the ability to examine, synthesize, and present process updates to various internal stakeholders.
Experience working in cross-functional teams.
Must be highly collaborative with strong interpersonal skills.
Motivated to set and achieve goals and take initiative within the workplace, specifically regarding operational excellence.
Proactive, thorough, and transparent.
Comfortable working in ambiguous environments with strong critical thinking and problem solving skills.

Work with talented, collaborative, and friendly people who love what they do.
We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.
Flexible paid time off, paid holidays, options for working from home, and paid parental leave.
LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives.
Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.
Our 401K matching plan—1:1 match up to 6% of salary—helps you plan ahead.
Employee Stock Purchase Plan
15% discount off purchase price of LiveRamp stock (U.S. LiveRampers)
A comprehensive office equipment and ergonomics program—we provide you with equipment and tools to be your most productive self, no matter where you're located.

Engagement Manager

Key skills