Contributing to the sales of Henry Schein products
Fostering, developing, cultivating, reinforcing, and maintaining the sales and marketing activities
Making outbound calls to assigned physicians based on target lists, webinar leads, and digital marketing programs
Handling inbound calls generated from leads and the 1-800 numbers
Achieving established sales goals
Handling both incoming and outbound calls
Maintaining a daily average of 4 hours talk time and a minimum of 70 outbound calls
Demonstrating high performance while maintaining profit dollar standards
Updating and maintaining current customer records by logging all information in the Customer Profile screen
Effectively utilizing the CSS, COE, and JDE systems
Adhering to all company policies and procedures
Participating in special projects for Henry Schein division and performing other duties as required

2 or more years of related experience
Data entry skills
Computer proficiency required
Strong communication skills required
Very good time management skills and the ability to prioritize work and meet deadlines
Very good attention to detail and accuracy
Customer service oriented and ability to work with complex issues
Ability to plan and arrange activities
Very good interpersonal communication skills
Very good written and verbal communication skills
Ability to maintain confidential and highly sensitive information
Ability to work in a team environment
Ability to multi-task

Telemarketing Representative

Key skills