Key skills
Communication
About this role
Role Overview
- Respond to incoming customer communications via Zendesk
- Identify bugs and troubleshoot errors
- Assist with special projects as time allows
Requirements
- Strong customer focus
- Ability to work independently with minimal supervision
- Excellent written communication skills
- Experience in customer service preferred
- U.S. resident
Benefits
- Flexible work arrangements
- Opportunity to work remotely
- Experience in customer service
- Exposure to media and foreign policy