Partner with Sales on pre-sales calls to evaluate technical feasibility and integration complexity
Lead technical discovery sessions with customers to gather requirements across ecommerce, fulfillment, and logistics workflows
Translate business requirements into clear integration plans, configurations, and technical specifications
Configure and deploy integrations across: Shopify, ShipStation (core) WooCommerce, Commerce7 (frequent)
Set up and validate: Order flows, inventory sync, routing logic, and fulfillment workflows
Build and troubleshoot API-level integrations using tools like Postman and webhooks
Act as the technical escalation point during onboarding
Develop lightweight scripts and automations (Python, JavaScript, SQL) to streamline onboarding and internal workflows
Create and maintain technical documentation, integration playbooks, and configuration standards

4-6 years of experience in implementation, solutions engineering, or integration-focused roles
Hands-on experience with: Shopify and/or ShipStation (required)
At least one of: WooCommerce, Commerce7, NetSuite
Strong experience with: API integrations (REST, webhooks, Postman)
Debugging payloads and system-to-system data flows
Experience configuring and troubleshooting ecommerce and fulfillment workflows
Working knowledge of shipping carriers (UPS, FedEx) including rating, labeling, and fulfillment logic
Ability to write light scripts (Python, JavaScript, or SQL) for automation and debugging
Proven ability to operate in a fast-paced, ambiguous environment and drive outcomes independently
Strong communication skills with the ability to interface directly with customers in technical discussions.

Implementation Engineer – Ecommerce, Logistics Integrations

Key skills