New business · Undertake self-prospecting and inbound lead management to deliver the pipeline required to hit target.
Contribute to strategy for pipeline generation.
Work with the Sales Managers to improve opportunity management and qualification processes.
Target, qualify and engage with key representatives in prospective accounts.
Prospect, educate, qualify, and develop target accounts and inbound leads to create sales-ready opportunities.
Research accounts, identify key players, generate interest and develop messaging that will garner interest.
Create new opportunities, develop profitable sales and achieve annual sales target within SME markets.
Existing business · To be accountable for a portfolio of customers where the employee sizes are typically less than 250 employees.
Work closely with Sales Managers to identify key company accounts to develop.
Proactively recommend and upsell products or services based on client needs.
Establish and maintain strong relationships with assigned clients.
Serve as a point of contact for client inquiries, concerns, and issues.
Collaborate with internal teams to address any client issues and provide timely resolutions.
Monitor client satisfaction levels and take proactive steps to improve overall satisfaction.
Engage with prospective customers to develop new business relationships, understand the challenges they are trying to address and determine the solution(s) that will be of value.

Strong experience within a Sales/Business Development Representative/Account Executive role (SAAS/Services company preferred)
University degree or equivalent experience is beneficial but not essential
Trained on call structuring, conversation control, and pitching
Strong opportunity qualification, objection handling, and time management ability
Proficient in Salesforce and MS Office Suite.

25 days holiday (including the ability to buy an additional 5 days holiday)
Pension (6% matched)
Medical healthcare
employee or cash option
Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)
Referral program
Learning opportunities: through an individual development plan and professional training

Business Development Account Executive – SME

Key skills