Commercial Insurance Claims Account Executive

Role Overview

• Develop, foster strategic client relationships, understanding client's business sufficiently to provide studies and recommendations focused on specific client needs, ensuring accuracy, timeliness of client-related communications.
• Handle all claims within the upper and Jumbo segments with little direct supervision.
• Enhance McGriff Insurance Services Inc.'s relations with key customers; assist in the direction of carrier-provided claim adjusting services.
• Confirm coverage and accurately manage claims to positive outcomes for assigned clients.
• Ability to develop and produce coherent and comprehensive written responses to reservation of rights letters and coverage denials.
• Provide educational presentations to both internal and external clients on various policies, coverages, management issues and emerging risk.
• Aide Claim Manager as a resource by mentoring and developing internal consultants.
• Conduct studies for clients in areas such as: (select as appropriate to the position) Cost of Risk Containment and Claim Mitigation.
• Communicate effectively with clients and service team, so as to maintain highest level of client satisfaction with McGriff.
• Participate in the development and review of service plans.
• Identify, pursue appropriate business development opportunities with new and existing clients.
• Maintain knowledge of insurance/risk management-related technical developments and claim trends ensuring that client studies reflect best current thinking.
• Support sales and service marketing efforts related to account renewals and new business opportunities.

Requirements

• Bachelor's degree or equivalent work experience
• Ten years of experience in a claim adjusters role or broker claim consulting role
• Insurance Adjuster's License and licensed in accordance with local requirements
• Multi-line claim experience
• In-depth understanding of claim best practices and able to read and interpret complicated policies and insurance contracts
• Understand and apply computer and communications technology applicable to the position
• Superior writing skills to convey and explain complex issues and ideas
• Excellent deductive reasoning skills and problem solving ability

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid Work
• Charitable contribution match programs
• Stock purchase opportunities