The Enterprise Architecture Lead is a senior technical leader within Merkle’s Digital Product Engineering (DPE) practice, part of the broader Digital Experience (DX) organization.
This role combines deep enterprise architecture expertise with a product engineering mindset.
Responsible for owning the enterprise architecture layer across the engagement, ensuring platform integrity and delivery rigor as the client’s strategic roadmap progresses.
Architectural Governance & Delivery Oversight
Owning the end-to-end technical architecture across the engagement, ensuring all solution components align to the approved roadmap, adhere to enterprise standards, and are delivered with quality and rigor.
Multi-Platform Solution Architecture
Designing and governing integrated, enterprise-class solutions anchored in the Adobe ecosystem while orchestrating adjacent platforms into a unified architecture.
Enterprise Integration Architecture
Designing scalable integration patterns across platforms, APIs, data layers, and middleware to ensure seamless data flow and system interoperability.
Client-Facing Technical Partnership
Serving as a senior technical authority with client stakeholders at the VP and C-suite level, translating complex architectural decisions into business-relevant language.
Innovation Within Execution
Identifying and incorporating emerging capabilities into the delivery roadmap where they add measurable value, integrated within the existing architecture.
Cross-Practice Orchestration
Collaborating with Merkle’s adjacent practices (Content Technology, Commerce, Experience Design) to compose solutions where DPE provides the product engineering spine.
Requirements
Bachelor's degree from an accredited college/university; Master's degree or relevant certifications (Adobe Certified Expert/Master, Salesforce certifications, TOGAF, AWS/GCP) strongly preferred
15+ years of hands-on enterprise architecture and solution delivery experience, with a significant portion spent in large-scale SI or digital product engineering environments (e.g., Accenture, Deloitte Digital, Thoughtworks, or equivalent product-minded organizations)
Broad multi-platform fluency: Working delivery experience with adjacent enterprise platforms including Salesforce (Marketing Cloud, Data Cloud, Service Cloud), middleware/integration platforms (MuleSoft, Informatica, or equivalent), cloud infrastructure (AWS, Azure, GCP), and data platforms (Snowflake or similar). The differentiator is the ability to compose these into a unified architecture rather than operate them in isolation.
AI literacy and integration aptitude: While not required to be an AI/ML specialist, must demonstrate a working understanding of how agentic AI, LLM-powered services, and intelligent automation integrate into enterprise architectures.
Proven track record of delivering large, complex, multi-year, global SI or product engineering engagements ($10M+ scope) from architecture through go-live, including governance of multi-team, multi-vendor delivery models
Demonstrated experience designing and governing enterprise integration architectures
APIs, event-driven patterns, ETL/ELT pipelines, and middleware orchestration
Ability to operate at the C-suite level with poise and credibility, translating technical architecture into business outcomes and building long-term trusted advisor relationships
Strong delivery methodology experience
fluent in Agile at scale (SAFe, Scrum of Scrums), waterfall-hybrid models, and the practical realities of governing large programs
Product engineering mindset: Ability to think beyond governance and into roadmap ownership, backlog strategy, and framing technical debt as a product decision rather than solely a risk register item
Hands-on leadership style
this role requires someone who can whiteboard an architecture and present to a CTO in the same week
Excellent organizational, communication, and presentation skills with exceptional attention to detail
Experience working within or alongside digital agency, CXM, or product engineering environments is a strong plus.